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Legal and trust

Privacy

Last updated: 12 September 2026.

Who handles the information

APIA Global is the trading identity of Asia-Pacific Investment Alliance Limited. This page explains how we handle personal information related to our communications, services and digital spaces.

Information we may receive

Depending on your relationship with APIA, this may include contact, company and country details, account information, project references, support messages, documents you choose to share and technical usage data. We request only the information needed for the relevant purpose.

Purposes and basis for processing

We may use information to answer enquiries, administer accounts, provide and improve services, deliver support, protect security, meet applicable obligations and manage communications you request. Processing is based on the applicable ground, including your consent where required.

Providers, transfers and retention

We may use providers that supply hosting, communications, security or support under appropriate instructions and safeguards. Where an international transfer is necessary, we will apply the relevant safeguards. We retain information only as long as needed for its purpose, applicable obligations or dispute resolution.

Security and your rights

We apply reasonable technical and organisational measures to protect information. Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability. Minors should not send personal information without the involvement of a parent or legal guardian.

Contact and changes

For privacy requests, email privacy@apiaglobal.com. For security reports, use security@apiaglobal.com. Do not send passwords or access codes by email. We will update this page when our relevant practices change.